THE AST SERVICE- AND MAINTAINING COMPETENCES
The number of our ice-resurfacing machines that we provide to our customers in the rental business for the duration of their AST rental ice rink - this is increasing continuously. One of the reasons why our rental fleet includes not only the latest models but also machines of earlier years is certainly due to the fact that these are high-quality machines and they are very conscientiously serviced and maintained by our service & maintenance specialists.
Our mechanic and mechatronic engineers are well-trained in all models that we rent and sell to our customers as full-service providers. The range of services offered by this fast-growing business unit includes not only the classic service, maintenance and repair tasks, but also additional services such as:
- worldwide transport & logistics management
- on-site briefing and product training at our customers
- hotline in case of malfunction with trouble shooting via remote access
- subsequent installation of additional options directly at our customers site
- spare parts procurement
With this "Best Practice attitude" we would like to make it clear to our customers that our self-defined requirement to act as a full-service provider on the market is not an empty phrase, but a lived routine.